Privacy Policy
Last updated: 2026
This Privacy Policy describes how The Lead Empire L.L.C-FZ (the “Data Controller”) collects, uses and protects personal data relating to users of smartplusshop.com, in accordance with applicable data protection laws.
1. Data Controller
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor,
Meydan Road,
Dubai
United Arab Emirates
Email: info@smartplusshop.com
2. Data we collect
Depending on how you use the website, we may collect information you provide directly, such as your name, email address, phone number, order details, delivery information and messages sent to customer support. We may also collect technical information such as IP address, browser type, device information and pages visited.
3. Purpose of processing
Personal data may be processed to:
- Process and manage orders and arrange delivery
- Respond to inquiries and provide customer support
- Handle returns, refunds or other service requests
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory obligations
4. Legal basis
Where required by applicable law, processing may be based on the performance of a contract, compliance with a legal obligation, the legitimate interests of the Data Controller, or your consent.
5. Data retention
Personal data is retained only for as long as necessary for the purposes described in this Policy, including the fulfilment of contractual, accounting, tax, dispute-resolution and legal obligations. Retention periods may vary according to the type of data and applicable law.
6. Data recipients
Where necessary, personal data may be shared with:
- Shipping and logistics providers involved in order delivery
- Payment, technical and website service providers
- Professional advisers and administrative service providers
- Public authorities when disclosure is required by law
7. Your rights
Subject to applicable law, you may have rights relating to access, correction, deletion, restriction, objection and portability of your personal data, as well as the right to withdraw consent where processing is based on consent. To submit a request, write to info@smartplusshop.com. You may also have the right to contact the competent data protection authority in your place of residence.
8. International data transfers
Where personal data is transferred across borders, appropriate safeguards will be used when required by applicable data protection law.
9. Changes to this Privacy Policy
The Lead Empire L.L.C-FZ may update this Privacy Policy when necessary. The current version will be published on this page together with its update date.
10. Contact
For questions about this Privacy Policy or requests relating to personal data, contact info@smartplusshop.com.